Terms of Use

Submitting a form, requesting an appointment, sending a message, or selecting a preferred service date through this website does not:

• guarantee appointment availability;
• create a binding service contract;
• confirm a final price;
• require SOS Home Services to perform the requested work; or
• guarantee that the requested service can be completed during the initial visit.

An appointment is confirmed only when SOS Home Services communicates its acceptance of the appointment request.

The final scope of work, pricing, payment terms, warranties, and other service-specific conditions will be stated in the applicable estimate, work order, invoice, or other written agreement provided to the customer.

The website and its contact forms should not be relied upon for immediate emergency assistance.

If there is a fire, suspected gas leak, electrical hazard, flooding that creates an immediate danger, or another threat to personal safety, leave the affected area when appropriate and contact 911, the applicable utility provider, or another emergency service.

We make reasonable efforts to keep the information on this website accurate and current. However, we do not guarantee that all descriptions, availability information, pricing references, service areas, photographs, articles, or other content will always be complete, accurate, or up to date.

We may update, correct, remove, or modify website content at any time without prior notice.

You agree not to:

• use the website for unlawful or fraudulent purposes;
• submit false, misleading, or impersonated information;
• interfere with the website’s security or normal operation;
• attempt to gain unauthorized access to the website or related systems;
• introduce malicious code, viruses, or other harmful technology;
• copy or reuse website content in violation of applicable intellectual property laws; or
• use automated tools to collect website content or personal information without authorization.

We may restrict access to the website when we reasonably believe these Terms have been violated.

Unless otherwise stated, the text, branding, logos, graphics, layouts, service descriptions, photographs, videos, and other original content appearing on this website are owned by or licensed to SOS Home Services.

Website content may be viewed and used for personal, non-commercial purposes. It may not be reproduced, distributed, republished, modified, or commercially exploited without prior written permission.

Third-party names, logos, brands, and trademarks remain the property of their respective owners.

The website may contain links to third-party websites or use third-party services for scheduling, maps, analytics, payment processing, advertising, social media, or other functionality.

We do not control and are not responsible for the availability, content, security, privacy practices, or terms of third-party websites and services. Your use of those services may be governed by separate policies provided by the applicable third party.

To the fullest extent permitted by law, this website and its content are provided on an “as is” and “as available” basis.

We do not warrant that the website will always be available, uninterrupted, secure, error-free, or free from harmful components.

Nothing in these Terms excludes or limits any warranty, right, remedy, or protection that cannot legally be excluded under applicable consumer protection law.

To the fullest extent permitted by applicable law, SOS Home Services will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from:

• the use of or inability to use this website;
• reliance on general website information;
• temporary website interruptions;
• unauthorized access caused by circumstances outside our reasonable control; or
• third-party websites or services linked to or integrated with this website.

This limitation does not apply to liability that cannot legally be limited or excluded.

Terms relating to the actual performance of plumbing or home services will be governed by the applicable estimate, work order, invoice, warranty, or service agreement.

These Website Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles.

Any dispute concerning only the use of this website will be handled by a court with appropriate jurisdiction in Minnesota, unless applicable law requires otherwise.

We may update these Website Terms periodically. The revised version will be posted on this page with a new “Last Updated” date.

Continued use of the website after an update constitutes acceptance of the revised Website Terms to the extent permitted by law.