First, shut off the water supply — the main shut-off valve is usually in the basement or near the water meter. Then call us at (612) 636-4357. We offer same-day emergency service during business hours and will walk you through the next steps right over the phone.

We're based in Prior Lake, MN and serve homeowners within a 50-mile radius — including Burnsville, Shakopee, Lakeville, Bloomington, Eagan, Eden Prairie, and communities across the Twin Cities metro. Not sure if you're in our service area? Just give us a call.

Watch for warning signs: an unusually high water bill, the sound of running water when everything's off, damp spots on walls or floors, or a musty smell. If you notice any of these, don't wait — we use professional leak detection equipment to find the source without tearing your home apart.

You'll know the price before we start — always. After diagnosing the problem, we give you a clear, upfront estimate with no hidden fees. We never push services you don't need; if a simple repair will do the job, that's what we'll recommend.

The most common causes are a failed heating element, a faulty thermostat, a pilot light issue (on gas models), or sediment buildup in the tank. Some fixes are quick and affordable; if your unit is over 10–12 years old, replacement may make more sense. We repair and install all major brands — gas, electric, and tankless.

Yes — SOS Home Services is fully licensed and insured in Minnesota. Every job is done to code by an experienced professional, and we stand behind our work. You're not getting a subcontractor or a stranger; you're getting your local Prior Lake plumber.